Opsis respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a demo, join our waitlist, or use our platform.
By using Opsis, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you provide directly to us, including:
- Name
- Email address
- Company or institution name
- Job title
- Phone number
- Demo request information
- Waitlist submissions
- Messages or inquiries you send to us
- Vendor, contract, renewal, pricing, or business information you choose to enter into the platform
We may also collect limited technical information automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Date and time of visit
- Basic usage and performance data
How We Use Information
We use information to:
- Respond to demo requests, waitlist submissions, and inquiries
- Provide, operate, and improve the Opsis platform
- Create and manage user accounts
- Support vendor intelligence, renewal planning, and market insight workflows
- Communicate product updates or service-related information
- Improve platform functionality, security, and user experience
- Analyze usage trends and product performance
- Comply with legal, security, and business obligations
Customer Data
Customer data may include vendor names, contract details, renewal dates, pricing information, internal notes, uploaded documents, and other business information entered into Opsis.
Customer-specific data is treated as confidential and is not sold to third parties. Opsis does not expose one customer’s identifiable vendor, contract, or pricing data to another customer.
Where benchmarking or market insights are provided, they are designed to rely on seeded market data, public market signals, customer-provided data, and aggregated or anonymized peer insights as coverage grows.
AI and Platform Processing
Opsis may use artificial intelligence features to help users analyze vendor information, renewal exposure, market signals, and decision-support questions.
When AI-powered features are used, relevant user inputs and platform data may be processed by third-party AI infrastructure providers to generate responses. Opsis does not use AI features to make one customer’s identifiable confidential information available to another customer.
Customers should not enter information into Opsis that they are not authorized to provide.
How We Share Information
We may share information with trusted service providers that help us operate the website and platform, such as:
- Cloud hosting providers
- Database providers
- Email and communication providers
- Analytics providers
- AI infrastructure providers
- Security and monitoring tools
- Customer support and business operations tools
These providers are only permitted to use information as needed to provide services to Opsis.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of Opsis, our customers, or others.
We Do Not Sell Personal Information
Opsis does not sell personal information.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure.
No system can be guaranteed to be completely secure. Customers are responsible for using strong passwords, managing authorized users, and ensuring that information entered into Opsis is appropriate for the platform.
Data Retention
We retain information for as long as reasonably necessary to provide the platform, support business operations, comply with legal obligations, resolve disputes, and enforce agreements.
Customers may request deletion of certain information by contacting us, subject to legal, contractual, security, or operational limitations.
Your Choices
You may contact us to request that we update, correct, or delete certain information. You may also unsubscribe from non-essential marketing communications by following the instructions in those communications or contacting us directly.
Children’s Privacy
Opsis is intended for business use and is not directed to children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify users by posting the updated policy on our website or through other appropriate communication.
Contact Us
For privacy questions, contact clayton@opsisiq.com.