This page describes how Opsis uses data to operate the platform and how benchmarking, market insights, and vendor intelligence are produced. It supplements our Privacy Policy and Terms of Service.
Opsis is built to help financial institutions, fintech teams, and business customers understand vendor spend, contract timelines, renewal leverage, pricing signals, market alternatives, and category dynamics. Because vendor and pricing information can be sensitive, Opsis is designed around responsible data use, customer confidentiality, and clear benchmarking practices.
Purpose
Opsis helps teams analyze vendor information, contract exposure, renewal timing, pricing signals, market alternatives, and potential areas of leverage.
To provide these capabilities, Opsis may process information you choose to enter, technical metadata needed to operate a cloud-based service, seeded market research, public or commercially available market signals where applicable, and aggregated or anonymized comparisons derived from multiple customers or curated sources.
Tenant Isolation
Your identifiable vendor lists, contract values, uploaded documents, notes, pricing details, renewal information, and similar customer data are scoped to your organization’s workspace.
Opsis does not expose another customer’s identifiable vendor names, contract files, pricing line items, confidential notes, or customer-specific business records to you, or yours to them.
What May Feed Benchmarks and Insights
Depending on product configuration, available coverage, and statistical sufficiency, Opsis may combine inputs such as:
- Seeded market research and reference ranges curated by Opsis
- Public and commercially available market signals where applicable
- Vendor category and product information
- Information your institution enters into Opsis, used under your agreement with us
- Aggregated or anonymized contributions from multiple customers when cohorts meet minimum thresholds
- Platform-generated signals, calculations, and analysis
Aggregation and Minimum Cohorts
Peer-style benchmarks are designed to reduce re-identification risk.
Opsis may suppress, limit, generalize, or withhold benchmark outputs when a cohort is too small, too narrow, or otherwise not appropriate to present with meaningful anonymity protections.
When peer data is unavailable or insufficient, Opsis may still show seeded ranges, public market signals, curated research, or contextual insights where coverage exists.
Benchmarking and Market Insights
Benchmarking and market insights are intended to provide directional decision support. They may include estimated pricing ranges, vendor alternatives, savings opportunities, renewal risk indicators, category movement, peer-style comparisons, or other market signals.
These insights are not guaranteed pricing quotes, procurement instructions, or assurances of savings. Customers are responsible for reviewing insights in the context of their own vendor relationships, contracts, business needs, risk tolerance, and approval processes.
Opsis Signals and Similar Features
Opsis Signals, prompts, alerts, and related features may surface information such as savings opportunities, upcoming renewals, negotiation timing, category movement, vendor concentration, or potential alternatives.
These features are generated from structured context available to your workspace, seeded research, public or commercial market signals, and benchmarks where coverage exists.
Signals are decision-support aids and do not guarantee specific outcomes, savings, pricing, contract terms, or vendor performance.
AI Processing
AI-assisted workflows may send relevant prompts and structured platform context to third-party AI infrastructure providers to generate responses.
Opsis configures AI processing to support your workflows and does not use AI features to make one customer’s identifiable confidential information available to another customer.
Customers should only enter information into Opsis that they are authorized to provide and analyze within the platform.
For additional information, see the Privacy Policy sections on AI, platform processing, and subprocessors.
Continuous Improvement
Opsis may use usage patterns, product telemetry, aggregated analytics, and de-identified information to improve reliability, performance, security, user experience, benchmarking coverage, and product features.
This does not include selling personal information or exposing another customer’s identifiable vendor, pricing, contract, renewal, or business records.
No Sale of Customer Data
Opsis does not sell customer-specific vendor, pricing, contract, renewal, or business information.
Opsis also does not sell personal information.
No Guaranteed Outcomes
Opsis may surface market signals, benchmark ranges, potential savings opportunities, vendor alternatives, and AI-assisted insights.
These outputs are intended to support internal analysis and decision-making. Opsis does not guarantee any specific pricing, savings, vendor outcome, negotiation result, contract term, compliance outcome, or business result.
Customer Control
Customers control what information they choose to enter into Opsis.
Customers are responsible for ensuring they have the right to provide, upload, process, or analyze information within the platform and for complying with their own internal policies, vendor agreements, confidentiality obligations, and regulatory requirements.
Changes
We may update this page as features evolve, data sources change, or benchmarking methods mature.
Material changes will be reflected here and, where appropriate, communicated through product notices, email, or other reasonable means.
Contact
For questions about data use or benchmarking, contact: